Frequently Asked Questions
(Because people still ask if there's gluten in water.)
Our Seltzer
It’s cold, bubbly, and not made in a lab by someone named Steve. We use real ingredients, no sugar, no calories, and none of that “I swear it’s mango!” aftertaste. Just clean, crisp fizz, and lots of flavor.
Nope. No alcohol here. This is pure, uncut, seltzer water — the kind you can drink at work, in front of your grandma, or while operating a forklift (but maybe not all at once?)
Plus, we make a great mixer.
First of all, that’s offensive. Our expertly crafted, dangerously fizzy refreshment has natural flavors, zero sugar, and a personality. It's what your thirst deserves.
Yes, Karen. Zero calories, zero sugar, zero sodium, zero guilt. Full transparency, full hydration, full sparkle.
Absolutely. It's water. With bubbles. So, if your kid enjoys fizzy things and dramatic sipping, first of all, great work, and second of all, go for it!
Yes. Because water is vegan, bubbles are vegan, and so are we. We are also gluten-free, obviously — we're might be from New York, but we’re not monsters.
Of course! Mazels all around.
Only our limited-edition Cola seltzer contains caffeine. We label it clearly — because you're smart and deserve to know what you're drinking. Want a gentle buzz? Go for it. Want peace and hydration? We got you covered.
We’ve got:
- 12 oz Cans - the rumors are true: Hal’s got new cans. Slim cans, big bubbles. 12 oz slim cans are elegant, refined, and not an ugly, squatty looking can. Also: they chill faster and look cooler. Literally and figuratively.
- 20 oz Bottles – tried and true, the OG. They’re portable, purse-compatible, and perfect for solo sipping.
- 1 Liter Bottles – because we were tired of everyone asking us to make bigger bottles. You take your hydration seriously and we love that for you.
Yes — at least for a bit. We recommend keeping it cold and capped. After 48 hours, it's more "sparkle-adjacent," but still refreshing.
Technically yes, but we recommend consulting with your doctor before doing so.
Grow up.
Ginger Ale
(It’s not just for grandmas and turbulence anymore!)
A sparkling soft drink with ginger flavoring, a mysterious medicinal reputation, and a surprisingly devoted fanbase. It’s what you drink when you’re sick, flying, or pretending to be fancy.
Yes, proudly. We use real ginger flavor. It’s pleasantly spicy, not aggressively herbal. No raw pieces of ginger floating in the bottle, we promise.
Plus, we make a great mixer.
Ours isn’t. Some ginger ales are, but we’re not into that. This one’s all fizz and flavor, no jitters.
It’s not un-healthy, but it is a soda. It contains sugar and carbonation and just the right amount of flavor. Some people swear it cures nausea, hangovers, heartbreak, and flight anxiety. But for legal purposes, we don’t make any medical claims.
Yes! We offer a diet version that still tastes like the original, minus the sugar. It also contains no aspartame, so it won’t taste like a standard diet soda – you’re welcome.
No. That’s propaganda we’re not falling for. Ginger ale is for everyone. Sick people, healthy people, people pretending to be sick to avoid a meeting - all are welcome.
No, we’re better. The one on planes is flatter, warmer, and served in a questionable plastic cup. Ours is colder, bubblier, and comes without layovers.
Our Chips
(Because apparently, people think “kettle-cooked” means we use an actual teapot.)
We kettle-cook them. That means small batches, serious crunch, and none of that greasy film that haunts other chips. These are the ones you eat and immediately hide from your roommates.
Yes. It’s not a metaphor. It’s literal. Hot oil, real potatoes, big flavor. Not steamed. Not sad. Kettle. Cooked.
They’re the ones with the ridges. Crunchier, thicker, more flavor-holding surface area. Great for dipping, munching, and “just eating a few,” (your secret’s safe with us.)
Nope. These are batch-fried the old-fashioned way, but we added ridges for ✨drama.✨
Naturally. We’re made from potatoes, not bagels. Our chips are gluten-free, so unless you’re dipping your chips into a loaf of bread, you’re safe.
Yes, proudly! No peanuts, no tree nuts, no “may contain” disclaimers lurking in the fine print. You can snack without worry, unless you're allergic to good taste. (Sorry, we had to.)
Most of them, yes. Our classic flavors. Some of the funkier ones (hello, Cheddar and Sour Cream) may contain dairy. Just read the label. We won’t lie to you.
Look, they’re still chips — not kale in disguise. But they’re made with real potatoes, real oil, and no weird preservatives. So… they’re the healthiest version of a salty, crunchy craving. Plus, moderation is a beautiful thing.
And stop asking us about seed oils.
Our Pretzels
(Because apparently “twisted perfection” requires explanation.)
The crunchy kind, not the soft kind you’re buying on the street. Ours are oven-baked, golden-brown, and twisted like your favorite plotline. Originally shaped or sticks — we don’t discriminate.
Not unless you’ve unlocked some sort of gluten immunity. They’re made with wheat — sorry, friends. Check out our potato-based besties, which are 100% gluten-free.
Yes. It’s basically just wheat, salt, and that addictive crunch that makes you eat “just one more” twelve times.
No fake flavors, preservatives, or science experiments. Just real ingredients, baked to a golden crisp in actual ovens
The Popcorn
(Yes, we have that too. And yes, it is incredible.)
No. This is pre-popped, bagged, and ready for snacking. No burnt kernels. No grease explosions. Just airy, crisp, perfectly seasoned joy.
We thought you’d never ask. Our Sea-Salt Popcorn is non-GMO whole grain kernels, sea-salt, and a bit of sunflower oil. Our Kettle Corn is a little bit salty, a little bit sweet- just like us. Finally, our White Cheddar Popcorn is cheesier than our Uncle Jerry’s dad jokes- and no, it isn’t vegan. Air-popped in small batches and lightly tossed in real ingredients.
Compared to most snacks, yes. It’s light, gluten-free, whole grain, and doesn’t leave a shiny residue on your fingers or soul. We’re not buying into seed oil propaganda yet.
Others
We would hope so. If not, someone’s not doing their job.
Check out our retailer finder. Or email us. Or just go to the store and look for it.
Email us a photo and your order number. If we messed up, we’ll fix it. If it was your neighbor’s fault, we’ll still fix it (but won’t be happy about it.)
That’s tragic. Email us a photo and we’ll either replace your chips or offer grief counseling (free of charge).
Occasionally! Have something in mind? Drop us a line. We love a good idea (most of the time.)
Email us at info@halsnewyork.com or use the Contact Us form. We respond within 24–48 hours — faster if we’ve had our morning seltzer.